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Checking in Key Data

This section is relevant only for LDK Products/Entitlements.

The Check In Key pop-up enables you to process and store the Sentinel security key information that is stored in a connected Sentinel HL key. This information can be used in connection with Protection Key Update orders.

In addition, it enables you to format a key, or to generate a file that you can send to a Customer to format a key that is already deployed.

This page uses a Java Applet that is currently not supported by the Microsoft Edge web browser and it is expected that other browsers will also stop supporting it. We have enhanced the Sentinel EMS system so that user experience is not affected and there is no visible change on the GUI. To facilitate this, users must have Runtime (RTE) installed on their machines and ensure that the URL to access the Sentinel EMS portal is configured in the Admin Control Center. Refer to Configuring the Sentinel EMS URL in the Admin Control Center (ACC)

To check in Key Data:

• On the main menu, click Entitlements > Check In Key. The Check In Key pop-up appears.
  You may be prompted to download and copy some files to a specified location. If you do not have appropriate permissions to copy the files to this location, your system administrator can help you to copy the files.
• Connect the Sentinel HL keys. The C2V data on all the connected Sentinel HL keys is processed and their identification information is displayed, including the Key ID, Key Type, and Batch Code.
• Select a key from the list and click Check In.

  If previous updates are pending for a key, it will not be checked in to the Sentinel EMS database, and "You have # pending updates" message is displayed. You will need to apply or remove the pending updates before checking in the key (refer to the next section).

  In this pop-up you can do the following:

  • View Details: View the Feature and memory details of a key.
  • Format: Erase all license and memory data stored in the key and reset the data for that key in the EMS database. See Checking in Key Data for details.
  • Clear Time Tamper: Re-enable blocked applications by changing the V-Clock time. See Enabling Protected Applications Blocked Due to Time Tampering for details.

Removing/Applying Pending Updates

If previous updates are pending for a key then you need to remove or apply these before applying new updates.

To remove/apply pending updates:

1. Select a Key and click Check In.

If previous updates are pending for the Key, "You have # pending updates" message is displayed. You will need to apply or remove the pending updates.

1. To remove all pending updates, click Remove.
2. To apply pending updates
   1. Click View. The Pending Updates dialog box appears.
   2. Select the Key and click Generate to generate the pending updates.